Support & Service

For Service and Support, please email pictures and a quick description of the issue to: [email protected]


We do things a little differently at Carver Tub’s, that is why we just launched our Visual Bathtub Builder, allowing you to Design a Bathtub to your liking and specifications.  The majority of Bathtub’s in the United States are sold via Plumbing Supply Houses and 3rd Party Sellers. As a customer, this means your options are often limited and you are left dealing with the store representative who sells multiple brands and thus lacks the expertise and knowledge to truly answer all of your questions. At Carver, our in-house sales and post-sales support mean that you receive better service and options to truly design the tub how you want it.

We recently launched our Visual Bathtub Builder, allowing you to Design a Bathtub to your liking and specifications. The base price of the bathtub ‘shell’ is shown on the product page. Getting started is easy!

Build and Design a Bathtub at CarverTubs.com

The 1st step in Designing your own bathtub is to click on the Build Your Own button on any of Carver Tub’s Drop In Bathtubs


Customize your tub with Whirlpool Jets, Air Massage Jets and Hydrotherapy Upgrades

An Interactive, Visual Bathtub Builder for Design a Tub of your dreams! – Featured Tub: AR6032 60″ x 32″


As you Design a Bathtub, the price will update and display on the right-hand side of the Bathtub Builder. Once you have designed your dream tub, you can email yourself a copy of the build or Add to Cart and check out. If you have any questions along the way, please contact us Toll Free @ 1.866.935.8144, our support staff is available 9AM-5PM CST.

Our goal was to design a user-friendly customization tool so that our customers could design their bathtub exactly how they want and save money in the process!  We hope you enjoy customizing your bathtub!

New York’s Whirlpool and Soaker Bathtub Company
Carver Tubs is New York’s go-to company for any kind of bathtub you need. We offer a wide variety of soaker tubs, whirlpool tubs, and even jetted tubs for a relaxing massage while you soak. Carver Tubs has provided high-quality drop-in bathtubs to homeowners, builders, plumbers, and architects for over 35 years at factory direct prices. Carver Tubs is custom tubs at incredible savings.

Custom Bathtubs for your New York Home
Instead of going to a big box retailer and choosing from what they offer, Carver Tubs lets you customize your bathtub so it’s exactly what you want. Choose from 5-foot tubs to longer 6-foot tubs, in rectangle, oval, and even corner bathtub styles. We even offer two-person tubs. Whatever you need for your New York home, Carver Tubs can provide it. You can even customize the jets to be exactly what you want. Add more jets for a massaging experience or none at all if you just like to soak. If you have an idea that is not available in the jet packages we offer on our website, just give us a call and we will do our best to provide you the exact jet configuration you desire as long as it doesn’t lessen the performance we demand.

Factory Prices Save You Money on Custom Bathtubs
Because you are purchasing directly from the manufacturer, you save big with factory direct pricing. We cut out the middle man so you don’t pay the ridiculous retail markups. You get a better tub at a better price. Plus, all of our bathtubs are protected by a five-year limited warranty on the bathtub surface and a one-year limited warranty on the motor. We even keep the shipping affordable. Our tubs are made in the USA and shipped free (up to a $200 limit). You can have the custom tub you desire in your New York home. Pricing starts with our soaking tub prices and you can build your tub as desired from there. Just visit our website and place your order.

Choose from Soaking Bathtubs, Whirlpool Bathtubs, and Jetted Bathtubs
At Carver Tubs, we have over 26 bathtub styles to choose from. You’re sure to find one that’s perfect for your New York home. Soaker tubs have been popular for centuries and provide a relaxing experience with no jets. On our website, you can build the exact bathtub you want. Choose the model, fixture color, jet package(s) and any other additional options and accessories. We put it together and ship it to you!

Undermount Bathtub

Here is a guide about undermounting your Bathtub

Using Wood Around the Tub

The vast majority of our customers use tile, granite, travertine, or some form of natural stone around their bathtub. We wanted to share one recent example from a client in Northern Arizona who went with a slightly different approach.


The Project Started with Local Wood…

They used a local Purple Heart tree for the wainscot.

The steps and the post are made from shaggy bark juniper. Pretty eclectic!




They Included Barn Doors to hide the tub and give the bathroom a rustic feel.

Main Image For Wood Post

The Doors open to reveal our AR7242 Whirlpool Tub. The client went with 14 Jets and a LED Mood Light.






We Love the final result, what do you think?

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