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THE CARVER TUBS PROCESS

The process, from order to delivery.

With the exception of our In-Stock 24-HR Shipping Collection, all Carver Tubs are custom made to order.

01

Ordering

To order, browse our soaking tubs. Once you have selected your hydrotherapy package and upgrades and paid, the process begins. You may reach us Monday-Friday 9AM - 5PM (CST) anytime for help with an order.
02

Production (5-7 Business Days)

Due to our Volume of orders, your order will be subject to a three (3) Business Day handling period before we start production of your custom tub. Any changes to your order must be made within the 3 business day time. A change order fee may be assessed for changes made past 3 business days of ordering.
03

Testing & Boxing (2-3 Business Days)

Depending on the features and upgrades you selected, your tub will be in production 5-7 Business Days before it is completed and prepared for testing. We preform a full water test and detailed inspection of your bathtub before moving it to boxing and preparing for shipping.
04

Shipping (2-5 Business Days)

Depending on your location, your tub should arrive in 2-5 business days once it has shipped. We will provide all the information necessary to track your bathtub during transit. For more information on shipping click here
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